Turn missed calls into
real conversations that lead to booked jobs.

LeadRelay is an AI voice agent and SMS follow-up system for trades businesses. When a call is missed, it starts a real conversation, helps the caller with questions, and sends you an owner-ready summary with context and a recommended next step.

It stops revenue leakage from missed calls, missed website inquiries, and stalled leads by responding fast and collecting enough detail for you to act.

Owner-operators and lean field teams that miss calls while on job sites, driving, or after hours.

Any service-based trade - plumbing, HVAC, electrical, roofing, landscaping, cleaning, painting, general contracting, and more.

It starts by answering the call instantly with our AI voice agent, or sending a friendly text back if they prefer. LeadRelay answers the caller's questions, asks issue clarifiers first, and only asks for address and timing when the caller is ready or dispatch is needed. Photos and videos are welcomed if useful.

It feels like talking to a real office that helps first, not a robot or a form. The caller gets answers to their questions and only shares booking details when they are ready.

Issue details, caller intent and questions, urgency if relevant, photos or videos if useful, service area when needed, and address and timing when scheduling becomes the next step.

Yes. Photo and video intake over SMS is included on Basic and Pro.

Almost immediately - typically within seconds, by voice when the call is routed to LeadRelay and by SMS when a text follow-up is needed.

Yes. Stalled opportunities receive automatic follow-ups over the next few days so you do not lose leads that just need a nudge.

Yes. Website inquiries follow the same intake flow instead of getting a generic autoresponse.

An SMS summary with issue details, caller intent, urgency if any, what they asked, what was answered, and a recommended next step. Pro adds portal visibility, transcripts, analytics, and reporting.

Yes. LeadRelay supports reply workflows such as accept, pass, and follow-up - straight from the SMS alert.

No. You can use the LeadRelay number we assign - zero forwarding setup - or keep your current number and set up call forwarding in a few minutes. Either way works.

Most businesses are live in around 15 minutes. The full onboarding takes less than half an hour.

No. Onboarding is quick and simple - you can start by calling our number, sending a text, or through the website.

Yes. We auto-train from your website during setup to learn your services and reduce setup time.

Yes. Pro plan owners can edit from the owner portal anytime. Basic plan owners can text or email us and we update within 24 hours.

Starter is pay-as-you-go ($2/mo network fee + $0.30 per SMS/minute from a prepaid balance you top up in $20 increments). Basic is USD $99.00/month and Pro is USD $299.00/month; a free trial is offered at checkout when available.

A free trial is available on Basic and Pro at checkout when offered. If a trial is active, your card is saved securely by Stripe but not billed until the trial ends.

No. Month-to-month, cancel anytime.

Starter is pay-as-you-go for testing the waters. Basic is monthly AI voice + SMS coverage - missed-call response, intent-aware conversations, photo/video intake, and owner alerts. Pro adds the owner portal, analytics, reporting, emergency escalation, and referral workflows.

Yes. You can upgrade to Pro anytime as your needs grow.

Because we set up real infrastructure for your business the moment you sign up - a dedicated phone number, voice/SMS workflows, and AI trained on your services. Your card lets us activate everything instantly without a second step. You are not charged until day 16, and even after that you can cancel and get a full refund within 30 days. That gives you 30 days completely risk-free.

Text "offboard" to +1 (786) 396-5999 or call and ask to cancel. No contract, no penalty.

Day 16 after your trial starts. After that, you are billed monthly on your onboarding date.

You will be notified by email and SMS. You have 7 days to update your card. After that, service pauses until payment is resolved.

Full refund within the first 30 days if you are not satisfied. After that, only for duplicate or mistaken charges. See our refund policy for details.

Click the link in your billing email, or text "billing" to +1 (786) 396-5999 and we will send you a secure link to update your card.

That amount is the regular plan price, not an immediate charge. Your free trial delays the first real payment until the trial ends, unless you cancel before then. Stripe may still collect your payment method now so billing can begin automatically later.

That is normal. Stripe can power payment forms either on a Stripe-hosted page or embedded directly inside a company's website or app. The URL stays on app.leadrelayapp.com while the payment form is still securely handled by Stripe.

We start trial users on the Pro version so you can experience LeadRelay's full capabilities first. You are not charged during the trial, and you can downgrade to the USD $99.00 Basic plan or cancel anytime before billing begins.

No. Month-to-month, cancel anytime.

Pro includes emergency escalation. If a caller reports something urgent, you get an immediate alert so you can respond right away instead of waiting for a summary.

We let the caller know someone will follow up - no guessing, no bad answers. You can add or refine FAQs anytime so future answers improve.

No. The policy is no guessing and no bad answers. If the system lacks enough context, it tells the caller someone will follow up.

Yes. Support is monitored around the clock.

AI voice agent, SMS, WhatsApp, email, and phone. Most questions are answered instantly through our built-in FAQ system. Pro plan owners also have access to a ticket system in the owner portal for tracking bugs or urgent issues.

Voicemail asks the caller to wait and leave a message. LeadRelay instantly answers with an AI voice agent or starts a live SMS flow, gathers usable details, and helps recover leads before interest drops.

Generic autoresponders do not answer customer questions, collect media, or package an owner-ready summary with next steps. LeadRelay does all three.

Response delay reduces your odds of winning the job. Over 70% of home-service customers expect a same-day response and more than half expect it within the hour.

Recent industry data shows dramatic qualification gains when response happens quickly. The home-service market increasingly rewards fast acknowledgement.

Yes. Text +1 (786) 396-5999 and you will see the same experience your callers get.

Track AI response coverage, voice/SMS response speed, lead quality, owner time saved, and whether recovered opportunities justify the price.